Refund Policy
A legal disclaimer
Our cleaning service aims to provide high-quality and reliable cleaning solutions. However, we are not responsible for any damages to property or belongings that may occur during the cleaning process unless caused by gross negligence or intentional misconduct by our staff. Clients must secure valuable and fragile items. Any concerns must be reported within 24 hours of service completion for resolution. We are not liable for any health-related issues arising from cleaning products, though we use safe, industry-standard materials. Service availability and pricing are subject to change without notice.
Refund Policy - the basics
We strive to provide exceptional cleaning services. However, we have a strict non-refund policy. If you are dissatisfied with any aspect of our service, please notify us within 24 hours of the cleaning. We will return to address and resolve any issues at no additional cost. Refunds will not be issued under any circumstances. By scheduling our services, you acknowledge and agree to this policy. Your satisfaction is our priority, and we are committed to ensuring a high-quality cleaning experience.
​
What to include in the Refund Policy
Our non-refund policy ensures your satisfaction with our cleaning services. If any issues arise, please notify us within 24 hours of the service, and we will promptly address and resolve them. Refunds are not provided, but we are committed to fixing any concerns to guarantee your home meets our high standards of cleanliness and care.